FAQ



How do I reserve an RV?
A booking is only confirmed once you place a $750 security deposit (please read security deposit policy). If the booking date is 30 days or less prior to the pick-up date, we require the full payment plus the $750 security deposit.

What do I need to rent an RV?
You must hold a valid driver’s license. For international guests, you will need a passport in addition to your driver’s license. Only drivers listed on the contract and for whom we have a copy of their driver’s license on file are eligible to drive. A photocopy of the drivers’ licenses of all drivers listed on the contract will be taken at check in. 

What is the minimum rental age?
You must be 25 years of age or older.

Is there an additional charge for more than one driver?
No, you can have up to three drivers.

Do you offer one-way rentals between locations?
No, our rental fleet is located out of our St. John’s location only. You must pick-up and drop-off the RV in St. John’s.

When is the full payment due?
Full payment is required 30 days prior to the pick up date.

Can I travel to other provinces with my RV?
No. There is no coverage should you have an accident in other provinces of Canada.

Can I bring my pet?
Sorry, no pets are allowed.

Can I smoke in the RV?
No. If smoking is detected your security deposit will be forfeited.

What happens if the RV breaks down while travelling?
Islander RV provides roadside assistance in the event of a breakdown or accident.

Is the RV equipped with an awning?
Awnings are installed at the factory before they get delivered to our dealership. This option has been disabled and are not available for use to avoid the possibility that guests will experience significant charges for repairs.

Is the RV equipped with a generator?
The generator is supplied in our units but we cannot guarantee the working order of this option. If you do have a generator in your unit and the generator is in good working order, please enjoy using it at no extra charge.

What are the extra charges for more kilometers?
Additional kilometers over your allowed kilometers are charged at $0.32/km or you can purchase 500km for $135 before your reservation begins.

Are taxes included in the prices?
No, all prices are subject to 15% HST.

Do you provide a shuttle service?
A
bsolutely! We provide complimentary transportation to our dealership from the St. John’s airport, downtown and the St. John’s metro area. We will also provide transportation to the same areas after you have finished your vacation with us.

 


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